| Timeframe & shipping |
Deep Blood Red small travel Herbal Journal |
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Shipping: We are not responsible for damages that happen in shipping, all books and items are insured so if any damage has occurred please let us know and we will help you to file any claim that may be necessary We use Fed Ex, Ups and USPS to ship our packages. Please be sure your address is correct, as we are not responsible for lost packages. Also please be aware all shipping timeframes are estimates given by the shipping company and are not guaranteed. We do not control their policies, but we will do our very best to work with you on any issue you may have. Overseas Shipping: Please be sure to let us know of any issues for your countries customs. We like to be sure we have all needed info before shipping so we do not have any problems getting you your book as fast as possible. For example, some countries require you declare the value, but not all do. Please let us know if anything like this is required for your country. Please note should a book be returned to our country do to an invalid address provided by the buyer, The buyer must pay an additional shipping charge to re-send the book. Order & Contact Info: We do our best to answer emails everyday but please allow 24 to 48 hours for contact. Please be aware that we will do everything in our power to make your book the way you want it. We know as we are only humans that not every book will come out just right, & for this reason we have our wonderful warranty that comes with every book & covers it for 6 months after you buy it. If you get your book & you feel there is a mistake or error in it's construction, just shoot us an email, we will be happy to take care of it & remake it if need be. We are aware that from time to time things may not work as planned, only through working together with our customers can we begin to make sure your book is all you dreamed it would be. Please bring any issues or problems to our attention as soon as possible. We do our very best to make you as happy of a customer as is possible. On very rare occasions we may not be able to either work with a customer on their project or we may be unable to accommodate the customers needs. In these cases we will do our very best to take care of the situation and come to an agreement to suit all.
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Books of Shadows |
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